Privacy Policy

Privacy Policy

Contact

If, after reading this policy, you have any questions, would like more information about our privacy practices, or wish to file a complaint, please contact us by email at support@azzurro.nz

Collecting Personal Information

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website.
“Personal information” means any information relating to an identifiable individual. Below you will find detailed information about what personal information we collect and why.

I. Device Information

Purpose of collection:
We automatically collect information about your device to ensure the website loads correctly and to perform analytics on website usage to optimize our site.

Source of collection:
This information is collected automatically when you visit our website using cookies, log files, web beacons, tags, or pixels.

Disclosure for business purposes:
This information may be shared with our processor Shopify.

Personal information collected:
Browser version, IP address, time zone, cookie information, pages visited, search terms, and your interactions with the website.

II. Order Information

Purpose of collection:
We collect information necessary to process your purchases, such as providing products or services, processing payments, arranging shipping, issuing invoices and order confirmations, communicating with you, screening for risk or fraud, and providing you with information or advertising related to our products or services according to your preferences.

Source of collection:
Collected directly from you.

Disclosure for business purposes:
This information may be shared with our processor Shopify.

Personal information collected:
Your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number.

III. Customer Support Information

Purpose of collection:
We collect this information to provide customer support.

Source of collection:
Collected directly from you.

Minors

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information to us, please contact us at the address above to request deletion.

Sharing Personal Information

We share your personal information with service providers to help us deliver our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your personal information in their Privacy Policy.

We may also share your personal information to comply with applicable laws and regulations, to respond to subpoenas or lawful requests for information we receive, or to otherwise protect our rights.

Advertising and Marketing

As described above, we use your personal information to provide targeted advertisements or marketing communications we believe may interest you. For example:

• We use Google Analytics to help us understand how customers use our site. You can read more about how Google uses your personal information here and opt out of Google Analytics here.
• We share information about your use of the site, your purchases, and your interactions with our ads on other websites with our advertising partners. Some of this information is collected and shared directly, and in some cases through the use of cookies or similar technologies (for which you may give consent depending on your location).
• We use Shopify Audiences to help show ads on other websites to buyers who have purchased from other Shopify merchants and may also be interested in what we offer. We share information about your site usage, purchases, and email address associated with your orders with Shopify Audiences, allowing other Shopify merchants to make relevant offers to you.

For more information about how targeted advertising works, visit the Network Advertising Initiative (NAI).

You can opt out of targeted advertising through:

• Facebook
• Google
• Bing

You can also opt out of many services via https://optout.aboutads.info.

Use of Personal Information

At Azzurro, we use your personal information to provide our services — such as offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.

Legal Basis

In accordance with the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information under the following legal bases:

• Your consent;
• The performance of the contract between you and the site;
• Compliance with our legal obligations;
• Protection of your vital interests;
• Performance of a task in the public interest;
• For our legitimate interests, provided that these do not override your fundamental rights and freedoms.

Retention

When you place an order through the site, we retain your personal information for administrative purposes unless you request that we delete it. For more information about your right to erasure, see the Your Rights section below.

We value your privacy and the information you provide for our SMS marketing service. We use this information to send you text notifications (e.g., about your order, including abandoned cart reminders), text marketing offers, and transactional texts, including review requests.

Our website uses cookies to track which items you place in your shopping cart, including when you abandon checkout. This information is used to determine when to send cart reminder messages via SMS.

Sale of Personal Information

Our website sells personal information as defined by the California Consumer Privacy Act of 2018 (CCPA).

Your Rights

GDPR

If you are an EEA resident, you have the right to access the personal information we hold about you, request that it be corrected, updated, or deleted, and request its transfer to a new service.
To exercise these rights, please contact us using the details provided above.

Your personal information is initially processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify’s GDPR Whitepaper.

CCPA

If you are a California resident, you have the right to access the personal information we hold about you (also known as the “Right to Know”), to transfer it to a new service, and to request correction, updating, or deletion.

If you wish to appoint an authorized agent to submit such requests on your behalf, please contact us using the information above.

Cookies

A cookie is a small piece of information downloaded to your computer or device when you visit our website. At Azzurro, we use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection), so you don’t have to re-enter this information each time. They also provide insight into how visitors use the website, such as whether they are new or returning visitors.

We use cookies to optimize your experience on our website and to deliver our services.

For more information, please visit Shopify’s Cookie Policy.

Do Not Track

Please note: because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Complaints

If you wish to file a complaint, please contact us by email or by post using the contact details provided under “Contact” above. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority.